Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: January 2024

Introduction

At Punchakshri, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you have any questions about this Privacy Policy, please contact us.

Information We Collect
  • Personal information (name, email, phone number, address)
  • Payment information (processed securely through our payment partners)
  • Order history and preferences
  • Device information and browsing behavior
  • Communication records with our support team
How We Use Your Information
  • Process and fulfill your orders
  • Provide customer support and respond to inquiries
  • Send order confirmations and updates
  • Improve our products and services
  • Send promotional offers (with your consent)
  • Prevent fraud and ensure security
Information Sharing
  • We do not sell, trade, or rent your personal information
  • Share with trusted third-party service providers (payment processors, shipping partners)
  • Comply with legal obligations and law enforcement requests
  • Protect our rights and prevent fraud
  • With your explicit consent for specific purposes
Data Security
  • Encryption of sensitive data during transmission
  • Secure storage of personal information
  • Regular security audits and updates
  • Limited access to personal data on a need-to-know basis
  • Compliance with industry security standards
Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from.

Essential cookies for website functionality
Analytics cookies to improve our services
Marketing cookies for personalized content
Your Rights and Choices

You have certain rights regarding your personal information:

Access and review your personal information
Update or correct inaccurate information
Request deletion of your personal data
Opt-out of marketing communications
Withdraw consent for data processing
Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Account information: Until account deletion
Order information: 7 years for tax purposes
Marketing data: Until consent withdrawal
Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

Posting the new Privacy Policy on this page
Sending you an email notification
Updating the "Last updated" date

We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@punchakshri.com
Phone: +91 98765 43210
Address: 123 Main Street, Panchkula, Haryana 134109