Returns & Refunds
Easy returns and quick refunds. Your satisfaction is our priority.
Our Return Policy
Simple, transparent, and customer-friendly
30-Day Return Window
Most items can be returned within 30 days of delivery
Original Condition
Items must be unused and in original packaging
Free Returns
Free return shipping for eligible items
Quick Refunds
Refunds processed within 5-7 business days
How to Return an Item
Follow these simple steps to return your item
Initiate Return
Log into your account and go to 'My Orders' to start a return
Package Item
Securely package the item in its original packaging
Ship Back
Use the provided shipping label to return the item
Get Refund
Receive your refund within 5-7 business days
Day 1-30
Return window is open for most items
Day 1-3
Return request processed and shipping label provided
Day 3-7
Item received and inspected at our facility
Day 5-7
Refund processed and sent to your account
Non-Returnable Items
Some items cannot be returned for safety and hygiene reasons
Frequently Asked Questions
Common questions about returns and refunds
How long do I have to return an item?
Most items can be returned within 30 days of delivery. Some items may have different return windows, which will be clearly marked on the product page.
Do I have to pay for return shipping?
We offer free return shipping for most items. If return shipping costs apply, they will be clearly communicated during the return process.
How long does it take to get my refund?
Refunds are typically processed within 5-7 business days after we receive your returned item. The time for the refund to appear in your account depends on your payment method and bank.
What if my item arrives damaged?
If your item arrives damaged, please contact our customer support immediately. We'll arrange for a replacement or refund at no additional cost to you.